the hr challenge of 2018 is finding and keeping talents.

Randstad worldwide research: career progression as a decisive ‘stay factor’

Finding ways to attract the right, talented employees for their organizations remains a major concern and a challenge to the world’s Human Resources professionals. But today, HR departments have an even bigger worry, now that people switch jobs and bosses easier than ever. It is to ensure that the best talents stay with the organization. The (perceived) absence of interesting career paths is one of the key factors that drive employees away, together with unsatisfactory compensation and a lack of challenges on the work floor. 

According to the Randstad Employer Brand Research (REBR) 2018, unsatisfactory compensation (44%), a limited career path (43%) and insufficient challenges (30%) are the key reasons that employees mention for looking for a job elsewhere. For 28%, work-life balance issues make people decide to quit, for 27% a lack of recognition is a factor to drive them away from their employer.

Employee retention
The report by Randstad, a global leader in the HR services industry, underlines that for employers employee retention is all about knowing how to keep the music playing and understanding what aspects of their employer brand make talents stay or drive them away. The report shows that young employees (18-24) are more likely to stay with their employer if they receive good training. Higher educated employees consider attractive salary & benefits to be more important for staying – 47% mention this as their reason to stay. Only 39% of the lower educated employees consider this a major reason to stay.

More than money
It is clear that money alone will not keep employees from applying for a job elsewhere. This is particularly true for higher educated employees: no less than 47% of employees in this category consider a limited career path an important reason for leaving their employer. The research findings imply that employers who want their talents to stay should consider ways to improve and expand the career paths, identify new challenges, offer a better work-life balance, better and more recognition and rewards for their employees.

Career progression
The trend of career advancements being a decisive factor in successful retention also comes up when workers are asked to list the things they look for in an employer. ‘Career progression’ is a strong factor, mentioned by 38% in 2018 (3% up from 35% in 2017). The ranking of the ‘top 10 reasons to choose an employer’ is as follows: salary and benefits (mentioned by 60%), job security (48%), work-life balance (45%), work atmosphere (44%), career progression (38%), a financially healthy employer (34%), flexible arrangements (32%), strong management (28%), good training (28%) and location (28%).

The threat is real
The threat of losing the best hands on the work floor – even after extensive ‘investments’ in education and training – is very real, now that the economic crisis is over in most countries.The report shows that today, people leave their boss fairly easy. At a global level, 45% of the respondents have reported to have either changed jobs in the past year or plan to do so in the next 12 months. Globally, 18% planned to switch in 2017 and 27% actually did. In EMEA and North America the numbers are 17% and 26% and 20% and 26% resp. In Latin America the gap between ‘planning and acting’ is much bigger: 19% planned to go, 36% actually left the organization. This gap can be explained by the low importance of job security in this region.

In-depth research
The Randstad Employer Brand Research is the most comprehensive, independent and in-depth employer brand research in the world, identifying the most attractive employers among thousands of companies. The research captures the views of over 175,000 respondents (general public, aged 18-65) on 5,755 companies in 30 countries. It provides insights into the perceptions and drivers of choice of potential employees. Why do people prefer one company, or a specific industry, over another? What motivates them to stay with an employer or start looking elsewhere?

The research, conducted since 2000, was done by Randstad’s international research partner Kantar TNS. Respondents for the 2018 research were polled in November and December 2017.

About Randstad
The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. We support people and organizations in realizing their true potential. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). Randstad has top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Italy, Mexico, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the United States, and major positions in Australia and Japan. At year-end 2017, Randstad had 38,331 corporate employees and 4,858 branches and Inhouse locations in 39 countries around the world. In 2017, Randstad generated revenue of € 23.3 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see